1. Introduction
Welcome to Fidojet.in, a brand owned and operated by Bhudeva Mobility Network Pvt. Ltd. (“Company”, “we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in compliance with applicable Indian laws including the Information Technology Act, 2000 and relevant data protection rules.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fidojet.in and use our services.
By accessing or using our website, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
When you:
- Fill out a form
- Book a service
- Contact customer support
- Subscribe to updates
- Communicate via WhatsApp, phone, or email
We may collect:
- Full Name
- Phone Number
- Email Address
- Address / Pickup & Drop Location
- Company Name (if applicable)
- Payment details (processed via secure third-party gateways)
B. Non-Personal Information
Automatically collected information:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on website
- Referring website
This helps us improve user experience and website performance.
3. How We Use Your Information
We use your information to:
- Provide and manage our services
- Process bookings and inquiries
- Communicate service updates
- Send confirmations via SMS, WhatsApp, or email
- Improve website functionality
- Respond to customer service requests
- Comply with legal obligations
- Prevent fraud and misuse
We do not sell or rent your personal data to third parties.
4. Sharing of Information
We may share your information with:
- Trusted employees and internal team members
- Service partners and logistics vendors (only when necessary for service execution)
- Payment gateway providers
- IT service providers and hosting partners
- Government authorities when required by law
All third parties are required to maintain confidentiality and data security.
5. Data Security
We implement reasonable security practices including:
- Secure server hosting
- Encrypted communication (SSL)
- Restricted data access
- Secure payment processing via third-party gateways
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Cookies Policy
Our website may use cookies to:
- Improve browsing experience
- Analyze website traffic
- Personalize user experience
You may disable cookies through your browser settings. However, some features may not function properly if cookies are disabled.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.
8. Data Retention
We retain personal data only as long as necessary:
- To fulfill service obligations
- To comply with legal requirements
- To resolve disputes
Once no longer required, data is securely deleted.
9. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion (subject to legal obligations)
- Withdraw consent (where applicable)
To exercise these rights, contact us at the details below.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date.
12. Contact Information
For any questions regarding this Privacy Policy, please contact:
Bhudeva Mobility Network Pvt. Ltd.
Brand: Fidojet.in
Email: hello@fidojet.in